arrow-right cart chevron-down chevron-left chevron-right chevron-up close menu minus play plus search share user email pinterest facebook instagram snapchat tumblr twitter vimeo youtube subscribe dogecoin dwolla forbrugsforeningen litecoin amazon_payments american_express bitcoin cirrus discover fancy interac jcb master paypal stripe visa diners_club dankort maestro trash

FAQ


Can you ship items out of Japan?

The countries we can ship items to are limited. Please click here For more details.

Some of the reasons for this can be, the fact that the fact of the fact, the fact deliveries cannot be set, etc., etc.

Also, large artwork cannot be accessed from outside Japan-please read description for each item to be.

 

What are the shipping options?

(Inside Japan) We use parcel delivery services. For large, artworks that cannot be made, by which the delivery services, we will use other shipping methods, or the "or" Kokkyoku or the artist will be in the ship it's ship it to you.

(Outside Japan) We use by EMS or SAL. You may select your preferred method at the check-out. Please refer to the Shipment Policy for further detail. SAL can be Special than EMS, but it takes a month to 1 month for you be able to be able to start tracking status.

We, using the using EMS for high-definition items.

For large artwork, we will pack it by taking it off from canvas, roll it around hard pipe, and put it inside cardboard box and ship it to you.

We may not be able to pack the specific artworks using this method.

For any artworks that cannot be delivered, we will always state "Sold inside Japan only", so please do not to place order on such as you are from item if you are from.

If you acanis ordered "Sold inside Japan Only" item, cancel the order by sending us an email, "Contact Us" within 24hours of your purchase to cancel the order.

 

How much does it, it cost cost for shipping?

* The shipping is free inside Japan.

* For shipping from Japan, the shipping cost will be displayed at the check-out. You can also check the approximate shipping here.

 

How do you pack your product?

First we place the product inside the bag and seal it with packing tape to the moisture.

We then wrap it with cushioning material before it is inside it inside cardboard box for shipping.

For items that do not be in the inside, we do not have a large due to its large size, we use other methods to make sure the artwork will be protected from moisture.

 

Why does it take you to take it?-"Why does it take it?"

For those items that require the order confirmation, include the order confirmation, the as framing or the system into the wall, the will take time until it is as it is ready to be.

 

Where will my order be named from?

(For shipment inside Japan) KKokkyoku or the artist will be in ship ship it to you.

(For shipment) All orders will be subtitled to you by you by Kokkyoku.

 

Can I pay by bank transfer?

Customers who are in Japan and have a bank in Japan can choose to pay by bank transfer.

All transaction must be called must be by.

Please make payment by payment to the bank account to the bank account that we are, within 5 days of us sending you an invoice.

Any order over 5 days will automatically be cancelled; unset we have to ask you to place the order again, your order be cancelled.

* Name of the person, an order must match the name of the person, payment by money by transfer. If these names are different, then we will not be able to be able to be able to be able. If payment will be done with done with a different name, then contact us as soon as possible.

 

Can I pay by pay on delivery?

We don't accept the payment on the accept payment.

 

Can I have a look at the artwork?

You cannot do that. Each artwork is kept with its its artist.

If you are in Japan, and if you are ... and if you are about you are about 500 K yen, then you will be called us by us, and you are going to call us an email from "Contact Us".

There may be some cases where you will be allowed to have a look at artworks, and on the vern on the vernacs.

 

Shopping Cart